As a London-based Global Program Leader and award-winning change agent, I’ve led complex platform migrations and digital transformations across e-commerce, CMS, and 3PL ecosystems—spanning APAC, EMEA, and North America. I specialise in driving end-to-end delivery—from roadmap to rollout and BAU stabilisation—embedding PMO governance, bridging digital and tech, and resetting operating models to align C-suite, tech, and markets from day one. I work closely with Analytics teams to ensure performance tracking and value realisation are built in from the start—so every program contributes directly to measurable digital KPIs.